Sub-processors
Effective date: 14 October 2026
Scholarova Ltd uses the following sub-processors to provide the Service. This list is part of the data processing agreement and is linked from the Privacy Policy and Terms.
| Sub-processor | Purpose | Location | Category |
|---|---|---|---|
| Neon | Managed Postgres for school personal data | United Kingdom | Database hosting |
| Vercel | Application hosting (Serverless Functions, UK eu-west-2 / London) and Vercel AI Gateway for AI inference routing (onward sub-processors for model inference are listed below) | United Kingdom (Functions) · EU (AI Gateway inference) | Hosting and AI inference |
| Google Sign-In; optional Google Classroom; transactional SMTP (account verification, password reset, DPA signature invites) | United States | Authentication, classroom sync, and email | |
| Stripe | School and organisation billing | United States / Ireland | Payments |
Onward sub-processors for AI inference
When your organisation enables AI features, prompts and related context are sent for inference only through Vercel AI Gateway (Vercel is listed in the table above). Scholarova does not call foundation-model vendors directly for those features when Gateway credentials are used (see Terms of Service §6).
Vercel AI Gateway may route inference to the onward sub-processors in the table below, depending on how each AI activity is configured in the platform. Gateway is configured with zero data retention (ZDR) and terms that do not use customer prompts or outputs to train foundation models (Privacy Policy — AI-assisted features). Inference is processed in the EU (Gateway inference zone; there is no UK-only inference region). Application logic runs on Vercel Serverless Functions in the United Kingdom.
| Type of AI activity | What it covers | Onward sub-processor(s) | Location of processing | ZDR | No training on customer data |
|---|---|---|---|---|---|
| Marking & feedback | Exam-style and essay marking on student attempts (suggested marks/feedback for teacher review) | Anthropic; OpenAI (when configured for marking tasks) | EU | Yes | Yes |
| AI Coach | Coach chat (fast, strict, safety); multimodal coach for image-based activities | Anthropic; OpenAI; Google | EU | Yes | Yes |
| In-lesson learning | Micro quizzes, interactive Learn turns, guided video-notes marking | Anthropic; OpenAI; Google (as configured per task) | EU | Yes | Yes |
| Staff authoring | Activity generation, drafts, concept guides, highlights, course content audit | Anthropic; Google | EU | Yes | Yes |
| Course & document ingest | Specification structure, insights, course reference, key terms, assessment paper bank | Anthropic; Google | EU | Yes | Yes |
| Reporting | Weekly student progress insight (scheduled) | Anthropic; OpenAI; Google (as configured) | EU | Yes | Yes |
We update this schedule when onward sub-processors or routing change materially and notify organisations as set out in the DPA and Privacy Policy. Legal entities may include Anthropic, PBC; OpenAI (including OpenAI group entities used for API processing); and Google (Gemini / Google Cloud). Amazon (Nova) may be used for eligible text-only tasks via Gateway; it is not listed above for activities that require vision or native PDF input.