Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Scholarova, provided by Scholarova Ltd (“Scholarova”, “we”, “us”) at www.scholarova.com (the “Service”). By creating an account or using the Service, you agree to these Terms.

The Service is currently intended for users in the United Kingdom. Contact: Admin@scholarova.com

1. Eligibility and accounts

You must provide accurate registration information. You are responsible for activity under your account and for keeping credentials confidential. If you use Scholarova on behalf of a school or organisation, you confirm you have authority to accept these Terms for that use where applicable.

2. The Service

Scholarova provides tools for teaching and learning, including activities, assignments, courses, progress features, and optional integrations (such as Google Classroom). We may add, change, or withdraw features; we do not guarantee uninterrupted or error-free operation.

3. Acceptable use

You agree not to:

• Violate law or third-party rights, or upload unlawful, harmful, or infringing content
• Attempt to gain unauthorised access to systems, data, or other users’ accounts
• Interfere with or disrupt the Service, including by introducing malware
• Scrape, reverse engineer, or bypass security or rate limits, except where applicable law forbids this restriction
• Use the Service to cheat on assessments in breach of your institution’s rules

We may suspend or terminate access if we reasonably believe you have breached these Terms or create risk or legal exposure for us or others.

4. User content

You retain rights in content you submit (“User Content”). You grant Scholarova a non-exclusive, worldwide licence to host, store, reproduce, display, and process User Content solely to operate, improve, and secure the Service (including AI-assisted features you choose to use).

You are responsible for User Content and for obtaining necessary rights, consents, and licences. We may remove content that violates law or these Terms.

5. Google services

If you use Google Sign-In or connect Google Classroom, your use is also subject to Google’s terms and policies. Teachers are responsible for ensuring they have authority to link classes, import rosters, publish coursework, and sync grades in line with school policies and applicable law.

6. AI-assisted features

Where your school or organisation enables them, AI features (such as AI Coach or marking assistance) send relevant prompts and context to our AI infrastructure only via Vercel AI Gateway. Scholarova does not engage Anthropic, Google Gemini, OpenAI, or other foundation-model vendors as separate Scholarova sub-processors for those features when using Gateway credentials; underlying routing may change over time. Outputs may be inaccurate or incomplete. AI output is not professional advice. You are responsible for reviewing and validating results before relying on them. Gateway configuration (including zero data retention and inference region) is described in the Privacy Policy. Onward sub-processors that may receive inference traffic for each type of AI activity are listed at /subprocessors.

7. Intellectual property

7.1 Our platform

Scholarova Ltd owns the Scholarova service, including the software, design, documentation, branding, and any materials we provide. You may use them only as allowed by these Terms.

7.2 Your content

You retain all rights in content you submit or create on the Service (“User Content”), including answers, uploads, notes, and feedback you write. You grant Scholarova Ltd a worldwide, non-exclusive, royalty-free licence to host, store, process, display, and otherwise use User Content solely as needed to provide, secure, improve (without training AI models on personal data), and support the Service, and to meet legal obligations.

7.3 Organisations

If you use Scholarova through a school or other organisation, that organisation’s own policies may also apply to User Content. Nothing in these Terms transfers ownership of User Content to Scholarova Ltd.

7.4 Feedback

If you send us suggestions about the product (not User Content used for learning), we may use them without restriction.

8. Third-party services

The Service may link to or integrate third-party services. Those services are governed by their own terms; we are not responsible for third-party services we do not control. The current sub-processor list is at /subprocessors.

9. Fees

Some features may be free and others paid or subscription-based. If we charge fees, we will present terms at purchase. Unless stated otherwise, fees are non-refundable to the extent permitted by law.

10. Disclaimer

The Service is provided “as is” to the fullest extent permitted by law. We disclaim all warranties whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

Nothing in these Terms limits liability that cannot be limited under applicable law, including death or personal injury caused by negligence or fraud.

Subject to the foregoing, Scholarova shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, goodwill, or business opportunities. Our aggregate liability arising out of the Service shall not exceed the greater of (a) amounts you paid us in the twelve (12) months before the event giving rise to liability, or (b) £100, except where prohibited by law.

12. Indemnity

To the extent permitted by law, you will indemnify and hold harmless Scholarova against claims, damages, losses, and expenses (including reasonable legal fees) arising from your User Content, misuse of the Service, or breach of these Terms.

13. Termination

You may stop using the Service at any time. We may suspend or terminate access with or without notice where reasonably necessary (for example for breach, security, or legal compliance). Provisions that by their nature should survive will survive termination.

14. Governing law and disputes

These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer protections where applicable.

15. Changes

We may update these Terms. We will post the updated Terms and revise the effective date. For material changes, we will provide notice where required by law. Continued use after changes take effect constitutes acceptance unless applicable law requires additional consent.

16. Contact

Admin@scholarova.com
Scholarova Ltd, 13 West Street, Dunstable, LU6 1SL, United Kingdom

17. Organisation data processing

Where an organisation (for example a school, academy trust, tuition centre, or college) uses Scholarova to process personal data about learners, parents, or staff, that organisation is the controller and Scholarova Ltd is the processor. The data processing agreement (UK GDPR Article 28) forms part of these Terms for that use. An organisation owner or admin (such as a school owner or school admin) can invite the organisation’s data protection lead to sign it from the school card. The current sub-processor list is at /subprocessors, and the Privacy Policy explains Scholarova’s own controller processing.

If you use Scholarova without being linked to such an organisation (for example as a parent or individual learner), Scholarova Ltd is the controller for your account data and the DPA does not apply to that path.

Signing the DPA does not replace the organisation’s duty to give its own privacy notices to learners, parents, and staff. If the organisation objects to a new sub-processor, it must tell us before the change takes effect. If we cannot reasonably accommodate the objection, either party may end the affected processing.